Service Description

Elevate your bridal or formal wear experience with a personalized consultation and alteration service from Jonah the Modista. Our non-refundable deposit ensures a booking that guarantees personalized expert attention to make your dream bridal or formal wear come to life. Book your consultation today and let's start creating the perfect look for your special day!

Cancellation Policy

****PLEASE READ**** JONAH THE MODISTA POLICY AND PROCEDURES for RETAIL and DESIGN CONSULTATIONS Return and Refund POLICY Your satisfaction is of utmost importance to us. Please contact us via email to resolve concerns you may have with the paid product received. (see below return and exchange policy) RETURNS Due to the custom nature of the items, ALL SALES ARE FINAL. However, we will gladly exchange items with items of equal value, less applicable shipping and handling fees. ***Custom design orders are NOT eligible for returns*** Customized Items Refund Policy: Custom items are crafted and tailored specifically for you, therefore, ALL SALES ARE FINAL. Deposits are NON-REFUNDABLE. Please reach out to us directly to address your concerns. Email us at "info@jonahthemodista.com" Pre -PRODUCTION of Custom Orders Upon completion of initial body measurements, if additional adjustments in prior obtained measurements are required due to (e.g., weight loss and/or weight gain) it becomes the sole responsibility of the consumer to immediately report said adjustments to seamstress prior to the production of the garment. If notification of changes in body measurement are received post production, or not at all, it becomes the sole responsibility of the seamstress to determine if accommodations can be made in efforts to ensure proper fit. Prior to completion of said garment, intermittent fittings may be required. At such time, said consumer will receive written and/or voice notification to schedule required fitting(s). It is the sole responsibility of the consumer to coordinate subsequent fitting(s) in a timely manner. Prompt follow up is essential as subsequent fittings will affect the timeliness in which said garment is completed. INITIAL MEASURING AND FINAL FITTING: TO INSURE PROPER FIT, PLEASE WEAR ANY AND ALL SUPPORTS GARMENTS NORMALLY WORN AT THE TIME OF INITIAL MEASURING AND FINAL FITTING Post- PRODUCTION of Custom Items Final fitting is required for all garments. At such time garment(s) alterations will be made, as needed, at the sole discretion of the seamstress. In the event said consumer requests alterations of garment after issuance, it is the sole responsibility of seamstress to determine if such accommodations can be made. ADDITIONAL COSTS WILL BE ASSOCIATED WITH ALL ALTERATIONS MADE AFTER ISSUANCE OF SAID GARMENT(S). There is NO GUARANTEE of satisfaction.

Contact Details

• Greensboro, NC, USA

  (336) 754-1273

  jonah@jonahthemodista.com