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Your satisfaction is of upmost importance to us.  Please contact us via email to resolve concerns you may have with the paid product received.  (see below return & exchange policy)

 

CLOTHING RETURNS

Due to the custom nature of the items, ALL SALES ARE FINAL.  However, we will gladly exchange items with items of equal value, less applicable shipping & handling fees.  (see exchange policy below)

 

CLOTHING EXCHANGES

We will gladly exchange any un-used items returned in the original packaging within 10 days of delivery date of product(s).  Customer is responsible for return shipping costs.  

Contact info:

info@jonahthemodista.com

Jonah the MODISTA

325 West Mountain Street

#1603

Kernersville, NC 27285

J MODISTA INSTRUCTIONAL COURSES POLICY & PROCEDURES We strive to provide our students with the highest quality sewing courses and understand that sometimes plans change. All deposits for our sewing courses are non-refundable, but can be transferred to a new course if you are unable to attend. If you need to cancel or reschedule your class, a 2-WEEK NOTICE is required in order that we may offer your spot to another student. If you do not give notice and do not show up for your scheduled class, the deposit will be forfeited. Thank you for your understanding and we look forward to having you in our sewing classes at Jonah the MODISTA.

In the Case of Emergencies – Disabling Illness Or Accident, Death In The Immediate Family, Or Other Circumstances Beyond The Control Of The Student That Causes The Student To Discontinue Their Course Before Completion, The Company Shall Arrange A Prorated Purchase Settlement That Is Reasonable And Fair To Both Parties.

Late Arrival: Unless otherwise noted, all classes begin as stated on the training schedule on the company website. Attendees who arrive at class more than 15 minutes late may not be admitted into class.

No Shows: Attendees who do not show up for class, and do not notify us in writing timely will not receive a refund. Persons registered for instructional courses with certificates may schedule a make-up day for $50 per day missed as long as the course instructor is notified, via email, within 48 hours from the last day of class. Email to be submitted to: info@jonahthemodista.com.

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